Frequently Asked Questions

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 A head spa is like a facial but for the scalp, Its  a customized multi-step process that deeply cleanses, nourishes and treats the scalp. At True crown head spa we utilize a holistic approach to optimum scalp and hair health .  

For first time clients expect to be at the spa for 2 1/2 to 3 hours . After your first visit, 1 hour for the head spa and depending on the add-on service you may add 1 1/2 to 2 hours. 

We can only accommodate one guest at a time in our private room for our Head Spa; as such, multiple appointments would have to be either back-to-back or at different times/dates.

Yes! If your child/children will allow us to preformed our services he/she can definitely come in to get their service done as we don’t use any chemicals that will harm children .

We use natural products that are 100% safe. We encourage you to ask your doctor for any limitations you may have.

Our specialist is experienced with all types of hair from thin & fragile, thick & coarse, wavy, curly, porous, to even bald! However, the hair itself is actually not a concern . At the end of the day, the Head Spa is a scalp treatment. As long as you have a scalp, we can perform  a head spa.

We cannot perform services on customers while wearing extensions, braids, or sew-ins as these obstruct access to the scalp and pores. we do encourage you to perform a head spa before/after wearing your extensions.

All of our ingredients are safe for any kind of treated hair! However, if you had recently done any kind of chemical services within a week before your Head Spa appointment, there is a chance that the color/keratin may fade during our detoxing process. Therefore, we recommend customers to wait at least a week after any kind of hair treatment before receiving a Head Spa. 

A Dominican blowout / style is not included with the Head Spa and must be requested as an add-on service if desired.

We accept both cash and credit/debit cards.

Note: There will be a fee for credit/debit cards payments 

If you loved the service, the standard tip is 20% of the total charge. We highly appreciate tips in cash or cash app.

Please be aware that the Head Spa is not a substitute for medical attention. Customers with any underlying problems or concerns should speak to their doctor prior to making an appointment.

• Immediately after a meal or after consuming alcohol
• Immediately after surgery whether medical, reconstructive, or cosmetic.
• 2 weeks after any kind of beauty laser service
• Any kind of active diseases/viruses, especially those related to the skin
• Diabetes or any related heart diseases
• Cardiovascular disorder, a history of thrombosis, or a severe headache
• High or low blood pressure
• High fever, diarrhea, or abdominal pain
• Swelling, bumps, or severe edema of undetermined reason
• Burns or hot flashes immediately after sunburn
• Any active allergy
• Anyone who has experienced an asthma attack within the last year or is likely to have an attack the day of a scheduled service
• Anyone who has experienced an epilepsy seizure within the last year
• Immediately expecting mothers
• Within one week after vaccination